Harish Kumar Mogulluri is a senior/lead RPA developer at ICS Global Soft Inc., focusing on intelligent automation and robotic process automation. He has been honoured as the “Most Empowering Leader in Financial and Healthcare Solutions” by CToday Awards.

With a programming background, Harish transitioned to RPA, as the desire for emerging technologies beckoned him. He specifically emphasizes the application of AI and ML to drive digital transformation and process excellence.

Recognized as a Leader in Intelligent Automation

As a lead developer, Harish is responsible for managing the design, development, and implementation of automation solutions that support business objectives. He directs his team in the creation of scalable and efficient workflows by incorporating cutting-edge technologies that improve the capacity for automation. Working closely with stakeholders, Harish identifies areas of process improvement, outlines project requirements, and delivers quality solutions within specified time frames.

Over time Harish’s perception of RPA changed. He now views intelligent automation not only as a means to increase efficiency but as a vital enabler of digital transformation. The integration of AI and machine learning has opened up new avenues for automation, making it an exciting field with limitless possibilities. Harish has worked with clients in healthcare and finance, helping them integrate technologies like intelligent document processing and machine learning to achieve process excellence.

Facing Challenges with Strategy and Innovation

The field of intelligent automation has its own specific set of challenges. As such for Harish, the major challenges include making a balance between technical complexities and the business expectations, managing productivity with the team, and assuring the security and compliance in all the automation solutions designed by him. To manage these, he tries to inculcate the culture of continuous learning and carries out internal training in the team and does testing and follows industry-best-practice guidelines to achieve the security and compliance goals.

Awards for Outstanding Performance in the Field

In 2024, Harish’s outstanding work in the field of intelligent automation received several prestigious awards. The recognition includes Blue Prism Most Valued Professional (MVP) and Top Voice in Process Automation. He also achieved Gold recognition in the AI category and Silver recognition in the Technology category at the Claro Awards. These are awards that testify to his passion for RPA and his role as a mentor and innovator within the automation community. …An Empowering Leader in Financial and Healthcare Solutions Being named the “Most Empowering Leader in Financial and Healthcare Solutions” is a humbling recognition for Harish, who affirms his commitment to solving complex challenges through intelligent automation. This honor inspires him to continue leading with purpose, mentoring others, and exploring innovative strategies that drive operational excellence and transformative change within organizations.

Advice to Aspiring Intelligent Automation Professionals 

For those starting their careers in intelligent automation and RPA, Harish offers insightful advice: start by mastering one RPA tool, understand integrations with various applications, prioritize scalability and reliability, and, most importantly, stay curious. By continuously learning and applying hands-on experience, aspiring professionals will be well-equipped to navigate the challenges and opportunities in this exciting field. The work of Harish Kumar Mogulluri shows a huge scope of intelligent automation transforming the industries. His work continues to inspire others in this world of RPA by breaking the barriers of innovation and leaving a lasting impact on the world.