Deepak Kaul, a senior software engineer at Marriott International with over 20 years of experience in AI, security, and cloud solutions, has worked across CMC Limited, TCS, Infosys and Capgemini. He has also been honored as the “Global Visionary in AI and Cybersecurity Innovation – 2025” by CToday Awards. His work at Marriott improved guests’ personalization and increased data protection. His thoughts continue to fuel secure AI-powered transformation within the hospitality industry.

Early Career and Technical Foundations

 Deepak began his career in 2005 with CMC Limited. He had been working on key government projects, like E-Passport Seva, for the Ministry of External Affairs. These were the basis of his work experience in Java and enterprise software development. Deepak worked for Tata Consultancy Services (TCS) between 2011 and 2021, wherein he contributed to large-scale banking, telecom, and e-commerce projects. Notable projects, such as Short Position Reporting for Citibank, helped him hone his skills in software architecture and microservices. His focus, between 2017 and 2021, was on AI and cybersecurity. He led the AI-powered predictive maintenance and cybersecurity solutions at Infosys for Charter Communications, which ensured ISO 27001 and NIST compliance, strengthening enterprise security.

Deepak brought this expertise to Marriott International in 2023 and made a lasting impact through his leadership in the Marriott Growth Platform (MGP). He has played a key role in driving AI-based guest personalization, which has improved customer satisfaction by 25%. He has also led the implementation of AI cybersecurity protocols, which have reduced security breaches by 40%. Deepak has also contributed to enhancing cloud security by integrating AWS security tools such as CyberArk and AWS KMS. His work sees to it that security-first practice remains at the core of Marriott’s All-AI-driven innovation.

Recognition and Achievements

Deepak reached many significant milestones in 2024, such as the filing of a patent for an AI-powered cybersecurity risk assessment model. His contributions and expertise earned him the title of “Global Visionary in AI and Cybersecurity Innovation – 2025.” Looking into the future, Deepak sees the tremendous benefit that AI will bring to hospitality security, especially through more sophisticated biometrics, risk predictions, and assessments, which would inevitably increase guest security and data protection. As an IEEE Senior Member, he firmly believes in advancements of AI-driven solutions in cybersecurity while maintaining businesses secure and innovative in this developing digital world. Deepak Kaul had the honor of serving as a Judge for the Globee Awards in a prestigious cybersecurity event, where he evaluated cutting-edge innovations in threat detection, data protection, and AI-driven security solutions. He has been granted Fellow Membership by The Institution of Electronics & Telecommunication Engineers (IETE). His role involved assessing groundbreaking advancements in cybersecurity, recognizing industry leaders, and contributing to shaping the future of secure digital ecosystems.

Advice for Aspiring Professionals

Deepak advises budding professionals who aspire to specialize in AI and cybersecurity to first learn programming languages like Python and Java. According to him, the focus has to be more on AI-driven threat detection, along with developing expertise in frameworks such as ISO 27001 and GDPR. He also asks individuals to focus on hands-on projects, attain certifications, and be active participants in open-source work. Networking with industry professionals and attending events like IEEE conferences are also a must for updating oneself and making connections. His message is simple: innovate, always keeping security in mind. His commitment to AI-driven cybersecurity and digital transformation has truly put him at the forefront of being a pioneer in this field.