Naga Tirumalarao Chillapalli is a seasoned technology leader with a passion for leveraging innovation to solve large-scale business challenges. He has also been honored as the “Most Influential Digital Transformation for Enterprise Award” by CToday Awards. As the Senior Technical Engineering Manager at Macy’s Technology, he has been instrumental in modernizing enterprise operations, particularly in supply chain transformation and AI-driven automation. His expertise lies in bridging business needs with scalable technology solutions, ensuring companies don’t just adapt to change but lead it. Beyond Macy’s, he is an award-winning author, keynote speaker, and thought leader, mentoring the next generation of enterprise transformation experts.

Redefining Supply Chain Operations

At Macy’s, Naga Tirumalarao saw an opportunity to drive enterprise efficiency by modernizing supply chain operations. Leading a large-scale initiative, he introduced advanced EDI integrations, enabling seamless communication with business partners. This transformation reduced delays, improved compliance, and enhanced supplier transaction efficiency. Through AI-powered smart routing within Business Connect, his team successfully reduced processing times by 40%, ensuring timely shipments even during peak seasons. His ability to combine strategic vision with execution has significantly strengthened Macy’s enterprise operations, setting a benchmark for innovation in retail logistics.

Industry Recognition and Achievements

Naga Tirumalarao’s contributions to enterprise technology have earned him multiple accolades. He received the Macy’s Make Magic Award for modernizing supplier transactions and enhancing EDI capabilities. His book, Enterprise Ready IT Transformation, a guide for business leaders navigating digital change, won the Best Debut Author Award at the ICMR IITM 2024 Conference. He has been a keynote speaker at ICMR IITM and Session Chair at ARIIA 2024, sharing insights on AI, cloud integration, and automation. His thought leadership articles in Hackernoon and TechBullion continue to shape global discussions on enterprise innovation.

Transforming Retail Through Technology & Leading the Future of Enterprise Technology

Naga Tirumalarao played a key role in Macy’s AI-driven supply chain initiative, which reduced operational costs by 30%. He spearheaded the Toys “R” Us integration into Macy’s, redefining omnichannel retail engagement. Additionally, his leadership in modernizing Macy’s partnership with Zola revolutionized the wedding registry experience, delivering digital-first solutions for a seamless customer journey. His work consistently bridges the gap between legacy systems and cutting-edge technology, reinforcing Macy’s position as an industry leader.

Committed to shaping the future of digital transformation, Naga Tirumalarao is deeply invested in AI-driven automation, hyper-scalability in cloud computing, and self-healing enterprise systems. His mentorship efforts ensure that the next generation of enterprise leaders can leverage these technologies effectively. As he continues to lead groundbreaking initiatives, his vision remains clear: to drive innovation, streamline operations, and shape the future of enterprise technology.

Advice For Organisations

Naga Tirumalarao states that digital change is not optional but imperative to organizations that intend to be competitive in today’s business environment. He encourages enterprises to focus on high-impact projects that can create measurable value while cultivating a culture of experimentation and entrepreneurship. Through AI and automation businesses and firms can improve effectiveness, and automate workflow and growth. In addition, he emphasizes the need for enhancing security and compliance so that efforts at transformation are scalable and sustainable. “The question is not whether to transform, but how quickly,” he says, continuing to redefine the limits of enterprise technology.